What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Farnell Heating & Air Conditioning Inc, we know that choosing a company you can trust to perform AC repair in Mobile is important. We know how important it is to find a trustworthy company that does fantastic work. We can help. Getting the answers to these questions can help you make a confident, educated decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is often a good one.
  2. Is your company insured? Any pro that works in your home should have liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their technicians to be licensed, certified, and require ongoing education and training of their professionals to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can provide? A reliable company that provides AC repair should have a number of references they’ll gladly offer you. Check these references and figure out all the details about AC repairs the prospective company has completed.
  5. Will you provide a written estimate? Make sure to get a written estimate so you can look at all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you get rid of companies you aren’t interested in working with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to make sure the company you choose has experience working on your specific equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t willing to stand behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to talk about these questions with us, give Farnell Heating & Air Conditioning Inc a call at 251-471-2674. We’re happy to help!