What to Look for in an AC Repair Technician

July 08, 2015

Get ready to get your shorts out of storage, the weather is absolutely heating up here in Mobile. Your AC is going to be in for a workout this season. If you haven’t already, it’s a good idea to have an AC repair professional identified and thoroughly vetted before your AC has any issues surviving an incoming heatwave.

It would be optimal if you could just pick the first number out of the phone book and be assured that they’ll do an acceptable job, but there are companies out there that are looking to take advantage of your unfortunate situation. We don’t want to leave you sweating a sketchy repairman or the heat so the team at Farnell Heating & Air Conditioning Inc has some warning signs to look out for that let you know you may be dealing with an untrustworthy company.

1) Requesting Full Payment Prior to Starting Work

A credible company will provide you with an estimate before beginning any work. Any company requesting payment prior to starting work should be called into question. Another request of a shady company is asking for payment in cash. This could lead to annoyances down the road having your problem fixed properly or completely.

2) Quotes a Cost Before Inspection

A technician may have an inkling of what is going wrong with your air conditioner over a phone call, but they won’t be able to truly diagnose it until they have actually inspected your system. Find a company that will provide you with an estimate only after an inspection.

3) Refuses to Put it in Writing

If you’ve seen even 5 minutes of a court show on TV, you know it’s an absolute must to get it in writing. This is non-negotiable. If a company isn’t willing to put the labor and charges into writing, don’t have confidence in them to finish the work. By getting a signed contract before work begins you’re making certain that you and your contractor are on the same page and you’ll have no surprise costs after your repair is completed.

4) They aren’t licensed

Not every state requires that contractors are licensed, but the majority do. You can find out online and see if licenses are required where you live. If you are living in a state that requires licensing, by choosing a licensed company, you’re protecting yourself from a company that uses inexperienced workers. And any grievances or issues with the company you choose can be reported. If you come across a company that is operating without a license, there’s usually a reason for that and you’ll want to stay away.

These warning signs will hopefully help guide you along as you’re looking for a trusted AC repair technician in the Mobile area. The pros at Farnell Heating & Air Conditioning Inc are ready to get the project done right and earn your trust. Give us a call at 251-471-2674 to schedule an appointment up with us anytime.