A Honeywell smart thermostat is an excellent way to better manage how you use your HVAC system. But like any mechanical system, you might occasionally experience a problem. With the digital display, Honeywell smart thermostats can display an error code that trained technicians can use to get a better sense of what's going on. Here are several of the most likely error codes you may see on your Honeywell smart thermostat.
Honeywell Error Code e42
You may see this error code when your home’s Wi-Fi connection did not present an IP address for the thermostat to connect to. This can take place if your router fails to complete the Dynamic Host Configuration Protocol, or DHCP. This function automatically supplies the needed IP address for your thermostat to connect to the Wi-Fi.
How to Fix Honeywell Thermostat Error e42
You can fix error code e42 by confirming that your router can complete the DHCP. If it does, you usually also have to power cycle the router and repeat the initial setup process with your thermostat. Completing this task should ensure the DHCP is delivered and connects to the smart thermostat.
Honeywell Error Code e02
Error code e02 appears whenever the password for connecting to your home’s Wi-Fi router was incorrect. When this error code appears for 30 seconds, the thermostat’s digital display should automatically transition to the Wi-Fi setup screen so you can try the password again.
How to Fix Honeywell Thermostat Error e02
All you have to do to solve error e02 is ensure you’re entering the correct Wi-Fi password when configuring the thermostat.
Honeywell Error Code 40
Error code 40 can show up when the thermostat is informed that a heat pump or air conditioner’s monitoring system has identified a malfunction. Most commonly, this appears when the compressor isn’t running despite being directed to. But this error code can also surface if power is shut off from the outdoor unit for a lengthy period of time. A “High Pressure Fault” error, caused by obstructed airflow, can render this error code. And finally, you could see error code 40 if there’s a problem with the refrigerant, the outdoor unit’s fan motor or the motor’s starting capacitor.
How to Fix Honeywell Thermostat Error 40
You can inspect the air filter for signs of a clog, as well as the breakers and indoor unit’s blower for normal operation. If you turn the thermostat off and on again and error code 40 reappears, it’s best to get a hold of an experienced technician.
Error Code e43 for Honeywell Thermostats
If the Honeywell thermostat shows error code e43, it is failing to communicate with the router, and by extension the Wi-Fi. This can happen if the router’s ethernet cable isn’t plugged in or it isn’t communicating with the wide area network (WAN).
How to Fix Honeywell Thermostat Error e43
Reboot the router by unplugging it and leaving it that way for around 30 seconds. The thermostat might also be disconnected if you have recently updated the password or the Wi-Fi’s SSID, which is the name you provide it.
Honeywell Error Code e1
Thermostats employ sensors to identify the temperature outdoors and indoors. If a sensor fails, you could notice error code e1 show up on your Honeywell smart thermostat.
How to Fix Honeywell Thermostat Error e1
A trained technician can replace the sensor and reset the thermostat, which should take care of error code e1.
Error Code 11n for Honeywell Thermostats
Error code 11n could appear if the thermostat is failing to connect to a heating or cooling unit. This might mean that the equipment itself is faulty and unable to connect with the thermostat. This sometimes happens when the wiring is bad or even if the thermostat has failed.
How to Fix Honeywell Thermostat Error 11n
A professional technician can use a voltmeter to determine if there’s a faulty electrical connection. In situations where the wiring on your specific HVAC equipment is bad, the technician can replace it. If the thermostat itself is the source of the error code, it will likely have to be replaced.
Error Code e2 for Honeywell Thermostats
If you notice error code e2 appear on your Honeywell smart thermostat, it can mean a couple of different things. For example, one of the sensors used to detect the temperature isn’t working correctly. In other instances, it means the router was disconnected from power before the thermostat finished the setup process.
How to Fix Honeywell Thermostat Error e2
If the error code is caused by sensor failure, a technician can troubleshoot and switch out the damaged sensor. If the problem stems from disconnected power, all you have to do is make sure the router stays on throughout the setup process.